CURATIC HEALTHCARE PRIVATE LIMITED

Terms and Conditions

Cancellation and Refund Policy

Shipping and Delivery Policy

Terms & Conditions

Last updated on Sep 28th 2025

For the purpose of these Terms and Conditions, the term “we”, “us”, “our” used anywhere on this page shall mean CURATIC HEALTHCARE PRIVATE LIMITED, whose registered/operational office is B-101, Amartex Business Centre, Plot No. 362, Industrial Area phase1, Panchkula, Haryana Panchkula HARYANA 134113. “you”, “your”, “user”, “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

The content of the pages of this website is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in our website which are not the property of, or licensed to, the operators are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without CURATIC HEALTHCARE PRIVATE LIMITED’s prior written consent.
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Disclaimer: The above content is created at CURATIC HEALTHCARE PRIVATE LIMITED’s sole discretion. Razorpay/Cashfree shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.

Cancellation & Refund Policy

Last updated on Sep 28th 2025

CURATIC HEALTHCARE PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 3-5 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
CURATIC HEALTHCARE PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3-5 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3-5 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the CURATIC HEALTHCARE PRIVATE LIMITED, it’ll take 3-5 days for the refund to be processed to the end customer.

Last updated on Sep 28th 2025

This privacy policy sets out how CURATIC HEALTHCARE PRIVATE LIMITED uses and protects any information that you give CURATIC HEALTHCARE PRIVATE LIMITED when you visit their website and/or agree to purchase from them.

CURATIC HEALTHCARE PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

CURATIC HEALTHCARE PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences and interests, if required

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to B-101, Amartex Business Centre, Plot No. 362, Industrial Area phase1, Panchkula, Haryana Panchkula HARYANA 134113. or contact us at or as soon as possible. We will promptly correct any information found to be incorrect.

Shipping & Delivery Policy

Last updated on Sep 28th 2025

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 1-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. CURATIC HEALTHCARE PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9857303021 or support@curorganics.in

Privacy Policy

Effective Date: 28/09/2025
Company: Curatic Healthcare Pvt. Ltd.

At Curatic Healthcare Pvt. Ltd., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us online, or use our services.

1. Information We Collect

– Personal Information: Name, email address, phone number, billing/shipping address, and other details.
– Health-related Information: Only if voluntarily provided while using our services.
– Technical Information: IP address, browser type, device information, cookies, and usage data.
– Transactional Information: Details of payments, orders, and purchase history.

2. How We Use Your Information

– Providing, maintaining, and improving our services.
– Processing orders and transactions.
– Responding to queries or feedback.
– Sending updates and promotional content (with consent).
– Ensuring security and preventing fraud.
– Complying with legal obligations.

3. Sharing & Disclosure of Information

We do not sell your personal data. However, we may share your information with:
– Service Providers (payment gateways, delivery partners, IT support, marketing platforms).
– Legal Authorities if required by law.
– Business Transfers in case of mergers or acquisitions.

4. Data Security

We use appropriate practices to protect your personal information. However, no method of transmission over the Internet is completely secure.

5. Cookies & Tracking

Our website may use cookies to enhance user experience. You may disable cookies in browser settings.

6. Your Rights

You have the right to access, update, or delete your personal data, withdraw consent, and request information held about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their practices.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

9. Changes to Policy

We may update this Privacy Policy from time to time with a revised effective date.

10. Contact Us

Curatic Healthcare Pvt. Ltd.
Address: B-101, Amartex Business Centre, Plot No. 362, Industrial Area Phase 1, Panchkula, Haryana – 134113
E-mail: support@curorganics.in
Contact: 9857303021

Refund & Cancellation Policy

Effective Date: 28/09/2025
Company: Curatic Healthcare Pvt. Ltd.

At Curatic Healthcare Pvt. Ltd., we strive to provide high-quality healthcare and wellness products. Please read our Refund & Cancellation Policy carefully.

1. Order Cancellation

Orders can be cancelled within 24 hours of placing the order or before dispatch. Once shipped, cancellation is not possible.

2. Refund Policy

– Refunds are eligible only for defective, damaged, expired, or wrong products.
– Refunds are not available if the product is opened, used, tampered, or if request is made after 7 days.
– Refunds will be processed within 7-10 business days to the original payment method.

3. Return Policy

Products must be returned in original packaging, unused, and sealed. Customers must share unboxing videos/photos for verification.

4. Exchange Policy

Damaged or incorrect products may be exchanged, subject to availability. If unavailable, a refund will be processed.

5. Shipping Charges

Original shipping charges are non-refundable. Return shipping costs will be borne by us in case of defective/incorrect items.

6. Contact Us

Curatic Healthcare Pvt. Ltd.
Address: B-101, Amartex Business Centre, Plot No. 362, Industrial Area Phase 1, Panchkula, Haryana – 134113
E-mail: support@curorganics.in
Contact: 9857303021